Facilities Assistant/Receptionist
We are looking for an enthusiastic Facilities Assistant with a “can-do” attitude to join our growing HR Team here at Hanson Wade.
This newly created role will support the Office Manager to ensure the smooth running of the Hanson Wade offices. In particular, you will be responsible for performing daily tasks to ensure a first-class experience for employees and visitors to our London office which is located across three floors.
Key Responsibilities:
- Provision of reception duties for visitors: creating a positive first impression for interview candidates and other visitors, ensuring they are warmly welcomed.
- Efficient handling of deliveries: Organising daily post and parcels, notifying relevant employees and managing the post room.
- Conduct daily checks of the office to uphold good standards in the office environment.
- Facilitate the replenishment and distribution of bulk deliveries of stationary and kitchen supplies for 3 floors, including 4 kitchens.
- Welcoming new starters: providing an office tour and ensuring a suitable space is organised for their tech set-up.
- Leavers: Maintain a spreadsheet tracking leavers who are yet to return company equipment. Proactively communicating and coordinating with the leavers to ensure timely return of equipment.
- Catering: Arrange and set out appropriate catering for induction lunches and meetings upon request.
- Be a first-aider and a fire marshal
- Ad-hoc projects, tasks and duties commensurate with the role.
- Manage set-up for monthly company-wide meeting
- Assist select members of the HR team with set-up for cultural and celebratory events in office as needed
- Create and distribute signage for ongoing and new company initiatives, opportunities, internal job boards and more
- Manage and consistently communicate with onsite cleaning operatives
The ideal candidate:
- Must have good working knowledge of Microsoft Outlook, Word and Excel
- Must have pervious experience in a professional office environment in a customer service-orientated role.
- Needs to be reliable, enthusiastic and a responsive team player with a passion for helping staff and visitors in using the office’s facilities
- Have strong communication skills; both verbal and written
- Be able to operate autonomously and/or with minimum supervision
- Be able to use initiative and be proactive
- Have strong attention to detail
- Be outgoing, friendly and approachable whilst taking pride in providing an excellent customer service to their colleagues.
Why Choose Us?
- We offer well-being bonuses such as a personal learning budget, yoga in the office, employee assistance programme and well-being champions
- Private health insurance
- Amazing social clubs such as book club, chess club, five-a-side and many more…
- 1 extra day of annual leave each year, up to 30 days of annual leave (not including public holidays)
- Access to our Wader Hub benefits platform which include, retail, gym, hospitality, and wellness discounts
- Volunteer day (we offer all our employees the chance to take a day on us to get out there and do some good!)
- Monthly awards and social events (we’re talking sports days, karaoke nights, theatre trips, cooking courses, you name it!)
- Sabbatical options after 2 and 5 years
Salary: £26,000 + annual bonus
Please note: we cannot provide sponsorship for this role
This role requires you to be in the office 5 days a week, 9.30am–6pm.
- Department
- People Team
- Locations
- Hanson Wade Group
- Remote status
- Hybrid
Hanson Wade Group
About Hanson Wade Group
Please be aware of scams! We have been made aware of false advertisements using Hanson Wade's name and are doing our best to have these ads removed. If you see an advertisement that's not also advertised on our official website, it is likely not an official HWG ad. Please contact your local police if you have been a victim of one of these scams.
Facilities Assistant/Receptionist
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